Terms of Service

1. Introduction

Welcome to CleMwa Developers ("CleMwa Developers", "Company", "we", "our", or "us").

These Terms of Service ("Terms") govern your access to and use of our website, software products, mobile applications, APIs, cloud services, and any other digital services provided by CleMwa Developers.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you should discontinue use of our services immediately.

2. Eligibility

To use our services, you must:

• Be at least the age of majority in your jurisdiction or have the consent of a parent or legal guardian.
• Have the legal capacity to enter into binding agreements.
• Comply with all applicable laws and regulations.

3. Services

CleMwa Developers provides professional technology solutions including, but not limited to:

• Custom Software Development
• Web Development
• Mobile Application Development
• Artificial Intelligence Solutions
• Enterprise Resource Planning (ERP)
• Point of Sale (POS) Systems
• API Development
• Cloud Services
• System Integration
• UI/UX Design
• IT Consultancy
• Software Maintenance and Support

Certain services may be governed by separate agreements, contracts, or service-level agreements (SLAs).

4. User Accounts

Certain features require users to create an account.

You agree to:

• Provide accurate information.
• Keep your account information current.
• Maintain the confidentiality of your login credentials.
• Notify us immediately of unauthorized account access.
• Accept responsibility for activities performed using your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Acceptable Use

You agree not to:

• Use our services for unlawful purposes.
• Upload malicious software or viruses.
• Attempt unauthorized access to our systems.
• Reverse engineer our software where prohibited.
• Interfere with system performance.
• Abuse APIs or rate limits.
• Harvest user information without authorization.
• Distribute spam or unsolicited communications.
• Infringe intellectual property rights.
• Use our services to facilitate fraud or illegal activities.

6. Intellectual Property

Unless otherwise stated, all content provided by CleMwa Developers, including:

• Software and Source code
• Databases and APIs
• Logos, Graphics, and Icons
• Documentation and Designs
• Trademarks, Text, and Images

is owned by CleMwa Developers or its licensors and is protected under applicable intellectual property laws.

No ownership rights are transferred to users unless expressly agreed in writing.

7. Client Projects

For custom software projects:

• Ownership of deliverables is governed by the applicable project agreement.
• Intellectual property rights transfer only upon full payment, unless otherwise agreed.
• CleMwa Developers may showcase completed work in its portfolio unless restricted by a confidentiality agreement.
• Clients are responsible for reviewing and approving deliverables before deployment.

8. Payments

Where applicable:

• Fees are payable according to agreed quotations or contracts.
• Payments may be required before work commences.
• Late payments may result in suspension of services.
• Taxes and applicable government charges remain the responsibility of the client unless otherwise specified.

9. Subscription Services

For subscription-based products:

• Billing may occur monthly or annually.
• Subscriptions automatically renew unless cancelled before the renewal date.
• Pricing may change with prior notice.
• Cancellation does not entitle users to refunds for unused subscription periods unless required by law.

10. Refund Policy

Refund eligibility depends on the specific product or service.

Unless otherwise stated:

• Digital products are generally non-refundable once delivered.
• Custom software development services are non-refundable for completed work.
• Subscription refunds are subject to applicable laws and contractual terms.

11. Software Licensing

Unless otherwise agreed:

• Users receive a limited, non-exclusive, non-transferable license to use our software.
• Users may not resell, sublicense, or redistribute our software without written authorization.
• Trial versions may include feature limitations or expiration periods.

12. Third-Party Services

Our services may integrate with third-party platforms, including:

• Apple Services
• Google Services
• Firebase
• Payment gateways
• Cloud hosting providers
• Mapping services
• Analytics providers

Your use of third-party services is subject to their respective terms and privacy policies.

CleMwa Developers is not responsible for third-party service availability or policies.

13. Mobile Applications

Applications distributed through the Apple App Store, Google Play Store, or other official marketplaces are also subject to the applicable platform terms.

Users are responsible for:

• Keeping applications updated.
• Installing applications from official sources.
• Maintaining device security.
• Respecting applicable licensing restrictions.

14. Apple App Store Terms

If you download an application through the Apple App Store:

• Apple is not responsible for the application or its support.
• Apple has no obligation to provide maintenance or support services.
• Apple is not responsible for warranty claims except where required by law.
• Users must comply with the Apple Media Services Terms and Conditions.
• Apple and its subsidiaries are third-party beneficiaries of these Terms where applicable.

15. Google Play Store Terms

Applications distributed through Google Play must comply with Google's Developer Program Policies.

Users acknowledge that:

• Google is not responsible for support or maintenance.
• Google Play services are governed by Google's own terms.
• Certain features may depend on Google Play Services availability.

16. Availability

We strive to maintain reliable services but do not guarantee uninterrupted availability.

Services may occasionally be unavailable due to:

• Maintenance
• Security updates
• Infrastructure upgrades
• Force majeure events
• Third-party failures

17. Data Protection

Your use of our services is also governed by our Privacy Policy.

We implement reasonable technical and organizational measures to protect user information.

18. Artificial Intelligence Features

Some services may include AI-powered functionality.

Users acknowledge that:

• AI-generated content may contain inaccuracies.
• Users remain responsible for verifying AI-generated outputs.
• AI should not replace professional advice where accuracy is critical.
• AI services may improve over time through ongoing development.

19. User Content

If users upload content:

• Users retain ownership of their content.
• Users grant CleMwa Developers a limited license to process, store, display, and transmit the content solely for providing the requested services.
• Users are responsible for ensuring they have the necessary rights to upload such content.

20. Confidentiality

Both parties agree to protect confidential information exchanged during the course of providing services.

Confidential information shall not be disclosed except where required by law or with written consent.

21. Limitation of Liability

To the fullest extent permitted by law:

• CleMwa Developers shall not be liable for indirect, incidental, special, consequential, or punitive damages.
• Our total liability arising from the use of our services shall not exceed the amount paid by the customer for the relevant service during the preceding twelve (12) months, unless otherwise required by law.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

22. Indemnification

You agree to indemnify and hold harmless CleMwa Developers, its employees, directors, contractors, and affiliates from claims, damages, losses, liabilities, and expenses arising from:

• Your misuse of the services.
• Your violation of these Terms.
• Your infringement of third-party rights.
• Your unlawful activities.

23. Suspension and Termination

We may suspend or terminate access where users:

• Violate these Terms.
• Engage in fraudulent activity.
• Compromise system security.
• Abuse our services.
• Fail to meet payment obligations.

Termination does not relieve users of outstanding contractual or financial obligations.

24. Changes to Services

We reserve the right to:

• Modify services.
• Introduce new features.
• Discontinue products.
• Improve functionality.
• Update pricing.
• Change technical requirements.

Reasonable notice will be provided where appropriate.

25. Disclaimer

Services are provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, CleMwa Developers disclaims warranties including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Continuous availability
• Error-free operation

Nothing in this section excludes warranties that cannot legally be excluded.

26. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where CleMwa Developers is registered or where a separate written agreement specifies a governing law.

27. Dispute Resolution

Before initiating formal legal proceedings, both parties agree to make reasonable efforts to resolve disputes through good-faith discussions or other agreed dispute resolution mechanisms.

28. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

29. Entire Agreement

These Terms, together with our Privacy Policy and any applicable agreements, constitute the entire agreement between you and CleMwa Developers regarding the use of our services.

30. Contact Information

If you have questions regarding these Terms, please contact us.

• CleMwa Developers
• Email: legal@clemwadevelopers.com
• Support: support@clemwadevelopers.com
• Website: https://clemwadevelopers.com

31. Acceptance

If you do not agree with these Terms, you must discontinue use of our services immediately.